Markham-based Enghouse Launches its Next-Generation EnghouseAI Suite

Mar 01, 2024

Enghouse Interactive, a unit of Enghouse Systems Limited and a leading provider of customer experience (CX) solutions, announces the launch of its next generation Artificial Intelligence (AI) products. These advanced offerings are designed to enhance contact center capabilities, improve agent productivity and provide unprecedented insights from customer interactions.

Since 2019, Enghouse has been at the forefront of AI development for the customer experience market. Our expertise in Natural Language Processing (NLP) and Machine Learning (ML) empowers our AI products, enabling improved agent performance and delivering valuable operational and business insights for some of the world’s largest global enterprise customers.

Full article: Enghouse Interactive